Get in touch
We are passionate about offering a deluxe service to our customers. We can’t wait to get in touch with you to begin your journey with us. For your convenience, we offer a wide range of contact methods.
(07) 4969 6073
- enquiries@ultraessence.com.au
- 40 Pratt Street, South Mackay QLD 4740
Monday: 9am – 7:30pm
Tuesday: 9am – 7:30pm
Wednesday: 9am – 7:30pm
Thursday: 9am – 7:30pm
Friday: 9am – 7:30pm
Saturday: 9am – 5pm
Sunday: Closed
Spa Etiquette
We ask that you please respect the quiet and privacy of others by ensuring your mobile phone is turned off and by using a lowered voice.
Cancellation Policy
We appreciate your co-operation by letting us know 24 hours ahead of time if you need to reschedule or cancel your appointment. Please note: there will be a $30/hr fee if you fail to show up for your appointment.
When To Arrive
Prior to your appointment we need you to complete details and it is important that you take advantage of our relaxation gardens to relax and unwind so feel free to arrive early.
What If I’m Late?
Arriving on time for your appointment means you will experience the full pleasure of your treatment, arriving late will only lessen your time spent with us.