WELCOME TO ULTRA ESSENCE

Experience The Art Of Caring

We know how busy and stressful life can be and that it’s important to take some time out to do something good for yourself.

In our tranquil day spa in Mackay you’ll be treated like royalty. Our luxury salon provides a wide range of professional treatments. You’ll feel safe and comfortable in the expert hands of our therapists.

For all of our treatments (from waxing to skin treatments to body treatments) we use Waterlily. Waterlily is an authentic Spa brand which reflects the fundamental values of pure, results driven and botanically active.

Our qualified and experienced team of beauty and wellbeing experts are passionate about their work! At Ultra Essence we create an escape from the outside world, we bring you a little bit of bliss and help you love living in your own skin even more. We create spa journeys that transform, replenish and rejuvenate.

At Ultra Essence we are very proud of our spa team program for our team of 5 therapists.

Our mission to be Mackay’s award-winning spa with a team of excellent skills, knowledge, and innovation. Our team is our highest asset and we pride ourselves to have developed a strong team culture.

Spa Etiquette

We ask that you please respect the quiet and privacy of others by ensuring your mobile phone is turned off and by using a lowered voice.

Cancellation Policy

We appreciate your co-operation by letting us know 24 hours ahead of time if you need to reschedule or cancel your appointment. Please note: there will be a $30/hr fee if you fail to show up for your appointment.

When To Arrive

Prior to your appointment we need you to complete details and it is important that you take advantage of our relaxation gardens to relax and unwind so feel free to arrive early.

What If I’m Late?

Arriving on time for your appointment means you will experience the full pleasure of your treatment, arriving late will only lessen your time spent with us.

Contact Us Today

Karen

OWNER / MANAGER

Salon owner, Karen, has 15 years of experience in the beauty industry. Her passion for beauty therapy started at deportment school where she was intrigued by what she learnt about skincare, makeup and colour matching.

Karen is passionate about providing her clients with a high quality of service. One way she shows this is by allowing her clients to customise their services. So, if a guest is looking to relax after a stressful day, or if they want a more targeted treatment, each Ultra Essence client is given personalised service to ensure they are well and truly pampered.

Continued education is very important to Karen. It is how she stays ahead of trends to serve her clients better. And, it is how she maintains her impressive repertoire of accolades which includes winning Mackay Beauty Therapist of the Year, Australian / NZ Lash Champs and being a consistent finalist in the Australian Beauty Industry Awards.

Away from work, you will find Karen indulging in some of life’s most relaxing hobbies, including painting and reading. Otherwise, she spends time with her two adorable pooches, Frankie, the French Bull Dog and Tookie, the Maltese.

Lisa

SPA RECEPTIONIST

Family ties were the pull for Lisa to join Ultra Essence 3 years ago. She needed a change from her previous career as a veterinary nurse, so she came to work with her ‘amazingly talented sister’, Karen, and has now taken on the mantel of Spa Coordinator. And, the enriching staff and client connections which Lisa has made since the start of her career with Ultra Essence, have reaffirmed to her that this was the right decision.

Lisa relishes in giving each Ultra Essence guest a unique and personalised experience. But her favourite practice is marvelling at a client’s transformation as they leave the float tanks. The health and stress relieving benefits of the tanks remove the weights from clients’ shoulders, which is how Lisa knows she is making a real difference to their lives.

Restoration is something which Lisa enjoys in her spare time as well. So, that’s why on the weekends you will find her gardening or bringing new life to old furniture.

Jess

BEAUTY THERAPIST

When Jess joined the Ultra Essence team, she already had a swag of experience and accolades. She is the epitome of proficiency, having won the Professionalism Award from her training academy and two silver eminence awards from the Hamilton Island spa.

Beauty therapy wasn’t Jess’ first choice for a career, but it was the one she kept coming back to. When she eventually decided to dive into it, she discovered her passion and has continued to add to her skills ever since. Now, Jess has obtained an extensive list of qualifications including international beauty therapy and electrolysis certifications. And, she continues to add to her skills to ensure that her clients will always receive the best treatments possible.

When the weather is right, Jess is a lover of the outdoors. She finds her escape when close to the water, often preferring to switch off from technology and enjoy the serenity of a spot of fishing.

Bec

BEAUTY THERAPIST

Bec found her calling when she started working in beauty salons in 2006. As a naturally caring person, she knew this was the right career for her, as she can remove people’s stress – even if it’s only for a few hours. So, she undertook a Diploma of Beauty Therapy and hasn’t looked back.

Bec’s genuine love of her job makes it less like work, and more like a passion project. She relishes in the creative moments and client interactions. But, above all else, she loves seeing her clients leave the salon on a blissful cloud of relaxation. When those clients return and tell her stories of a full night’s sleep or reduced pain, she knows she has added value to their lives.

This sci-fi nerd loves to spend her downtime on adventures with her family. But when they are at home, Bec is either found in the kitchen or hunting for samples from work which her daughter’s love to pilfer or repurpose.

Our focus is you…

Ultra Essence believes in a holistic approach, taking our guests on a sensory spa journey. Our passion is to create a relaxing and restorative experience focused on delivering results. With our philosophy being “even the smallest touches have the greatest impact and indulgences”. We treat each touchpoint as an experience from the moment you step into our spa until our guests are at home.

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Our passion is to create a relaxing and restorative experience focused on delivering results.

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