Experience The Art Of Caring

We know how busy and stressful life can be and that it’s important to take some time out to do something good for yourself.

In our tranquil day spa in Mackay you’ll be treated like royalty. Our luxury salon provides a wide range of professional treatments. You’ll feel safe and comfortable in the expert hands of our therapists.

For all of our treatments (from waxing to skin treatments to body treatments) we use Waterlily. Waterlily is an authentic Spa brand which reflects the fundamental values of pure, results driven and botanically active.

Our qualified and experienced team of beauty and wellbeing experts are passionate about their work! At Ultra Essence we create an escape from the outside world, we bring you a little bit of bliss and help you love living in your own skin even more. We create spa journeys that transform, replenish and rejuvenate.

At Ultra Essence we are very proud of our spa team program for our team of 5 therapists.

Our mission to be Mackay’s award-winning spa with a team of excellent skills, knowledge, and innovation. Our team is our highest asset and we pride ourselves to have developed a strong team culture.

Spa Etiquette

We ask that you please respect the quiet and privacy of others by ensuring your mobile phone is turned off and by using a lowered voice.

Cancellation Policy

We appreciate your co-operation by letting us know 24 hours ahead of time if you need to reschedule or cancel your appointment. Please note: there will be a $30/hr fee if you fail to show up for your appointment.

When To Arrive

Prior to your appointment we need you to complete details and it is important that you take advantage of our relaxation gardens to relax and unwind so feel free to arrive early.

What If I’m Late?

Arriving on time for your appointment means you will experience the full pleasure of your treatment, arriving late will only lessen your time spent with us.

Contact Us Today



Salon owner and beauty therapist Karen began her beauty career in 2004. After many diverse roles in the beauty industry Karen decided to open Ultra Essence in December 2009 and it has grown from strength to strength. Karen is passionate about educating her team and making sure they keep up to date with the latest beauty trends, products and treatments. A happy team and happy clients are her number one priority!

“Create a better future tomorrow, by working like a BEAST today!”



Paige joined Ultra Essence in 2014 after completing her diploma and has a strong passion for the industry and an eye for detail! Having never worked at another salon Paige has been trained the ‘Ultra Way’ and we are extremely proud of her progression, client care and work ethic. Paige’s attentive nature and eye for detail, together with her desire to always go ‘the extra mile’, naturally makes her one of our popular therapists.

“Beauty begins the moment you decide to be yourself.” — Coco Chanel



Lisa is our cheerful spa receptionist! She has joined our team to help make sure your experience is flawless. Providing primary front desk support while managing spa appointments and creating a welcoming and inviting atmosphere for all guests and visitors, while keeping you up to date with VIP memberships, spa products, treatments and services for Ultra Essence. Lisa’s attention to detail will ensure that you are taken care of from the moment you call to book your appointment until you walk out the door looking and feeling fabulous!

“If it’s meant to be, it will be” – Florida Georgia







Our focus is you…

Ultra Essence believes in a holistic approach, taking our guests on a sensory spa journey. Our passion is to create a relaxing and restorative experience focused on delivering results. With our philosophy being “even the smallest touches have the greatest impact and indulgences”. We treat each touchpoint as an experience from the moment you step into our spa until our guests are at home.


Show that special someone how much you adore them.

Consider a relaxing and rejuvenating spa ritual from Ultra Essence. Our gift cards are available as an instant digital gift certificate or a classic gift card, elegantly presented to please anyone lucky enough to receive one.

Purchase a Gift Card